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Description of the structure of MITA

The organisational structure of MITA is set out as illustrated here. https://mita.gov.mt/about-us/our-structure/

More information on FOI is available from here. https://mita.gov.mt/terms-of-use/

Description of functions and responsibilities

MITA was formally set up in August 2008 by public deed to take over all administrative and operation activities from the Malta Information Technology and Training Services Limited as of 1st January 2009.  It is the purpose of the Agency to:

  1. Serve as the central driver of information and communications technology policy, programmes and initiatives in Malta.
  2. Deliver and manage the execution of all programmes related to the implementation of information technology and related systems in Government with the aim of enhancing public service delivery.
  3. Provide efficient and effective information and communications technology infrastructure services to Government as directed by the Minister from time to time.
  4. Proliferate the further application and take-up of information and communications technologies in society and economy.
  5. Promote and deliver programmes aimed at enhancing ICT education and the use of ICT as a learning tool.

General description of the categories of documents (including exempt documents)

  • Financial: Information on projected and actual income, expenditure and financial audits.
  • Procurement: Information on tender documents and contracts.
  • Performance: Information on strategies, plans performance monitoring, performance indicators, audits, compliance, inspections and reviews.
  • Policies, Procedures and Guidelines: Information on the organisational administrative processes and the delivery of services, including individual and corporate responsibilities.
  • Management: Internal and business-related documents recording decision-making processes and records of decisions taken at various levels of the organisation.
  • Projects: Information on ICT projects undertaken by MITA.
  • Lists and Registers: Information on assets.
  • Administrative: Information concerning the day-to-day running of the organisation.

The above is an indicative list of documents held by MITA for the purpose of providing access to the public under the Freedom of Information Act (Cap.496 of the Laws of Malta). More information on manuals and similar types of documents which contain policies, principles, rules or guidelines in accordance with which decisions or recommendations are made in respect of the public (including bodies corporate and employees of the Public Authority in their personal capacity) is available below:

Strategic Management

  • Customer Care Policies and Procedures
  • Internal Audit Handbook

Financial Management

  • Procurement Policies and Procedures

Information Management

  • Data Protection Policy
  • Freedom of Information Policy and Procedures
  • Records Management Policy
  • Government ICT Policies (http://ictpolicies.gov.mt)

Human Resources Management

  • Recruitment Policies
  • Benefits Policies
  • Health and Safety Policies
  • Code of Ethics Policy
  • Working Conditions including Allowance & Benefits Policies
  • Employee Rights Policies
  • Disciplinary Policies
  • Leave Policies including Flexible Work Arrangement Policies

Service Management

  • Service Management Policies and Procedures
  • Support Policies and Procedures

Property Management

  • Physical Access Control Policy
  • Official Safety and Housekeeping Rules
  • Procurement and Stores Management Procedures